Drug testing

Clients - What They Want from You

A growing number of individuals are finding themselves called to help others and go on to fulfil this call by training to become a practitioner in one of the healing arts.

The range of conventional, traditional, holistic, complementary and alternative therapies is extensive with new thoughts on old themes being introduced almost daily. In some ways, the professional training undertaken to practice the therapy or therapies you have chosen, is the simple bit. Yes, I know there are lots of hours spent studying, lots of time dedicated to practical work, lots of supervision and lots of examinations but believe me, this was relatively easy to complete because there was some passion behind your purpose.

The fun starts when you hang up your sign and open for business. Some enlightened Professional Institutions are now including modules on practice management in their curriculum, which is a good thing. Many still don't. It doesn't matter how stunning your therapy skills are, if you have no clients to work with, your practice will not survive. You must learn how to manage cashflow, how to maximise your personal productivity, how to develop your client base and how, in due course, to appoint and manage staff.

Whether you are starting out on this path straight from school or college or whether this is a career change for you, know that practising any healing art is a wonderful offer to your community and your fellow man. I hope that my efforts to make the business side of practising your therapy "easy", will free your energy to do what you do best.

Remember that the success of any therapeutic intervention depends largely on the attitude of the therapist ? the client is greatly affected by your intention, attitude and expectation. Be impeccable, know what you are capable of achieving and always walk the talk. Set high standards for yourself, even when you are off-duty clients have expectations of you. A successful therapeutic practice depends on clients being willing to trust and refer. They will not do this if they see you doing your supermarket shopping or filling up the fuel tank of your car whilst wearing your whites. You know all of this but you will also find, if you haven't already, how easy it is to forget and lapse into easier habits!

There is nothing quite like working in your own business, calling the shots, making the decisions and knowing that the profit is all yours. There is also another side to being an entrepreneur which is carrying the risk, isolation, being the last to be paid, playing many roles some of which you feel ill-equipped to handle. I wonder, is it still sounding like such a good idea?

8 times out of 10, expertise in your field is not enough to ensure business success. In fact the more diligent you are in your technical work, the more pride you take in doing a good job, the more likely your business is to fail in the first year. In his book, "The E-Myth Revisited" Michael Gerber refers to people such as you as "The Technician". You have technical expertise in your chosen field. Every business needs technicians but problems can and often do arise when the technician gets his hand on the tiller and ends up steering the ship.

Successful businesses exchange value to customers for money. Part of this is doing a good job but there are other aspects to supplying value to clients:

The trading experience ? is it easy, pleasurable and consistent?

Follow up service ? is there any?

Product/Service ? is it what your clients want, when they want it and how they want it?

Yes, I know the technical expert within you is arguing with me as you read this. Yes, I know that receiving a wonderful treatment is important to your clients but it is only one ingredient in the recipe which produces a successful Private Practice.

Donnie Harrison is a Coach and Business mentor who specialises in working with clients who are setting up or building a Professional Private Practice, particularly in the healthcare sector - be it traditional, complementary or alternative. Further information from http://donnieharrison.com

limousine chicago service
In The News:

One Critical Question to Ask Yourself Every Day

What happened to the old saying, the customer is always... Read More

Clients - What They Want from You

A growing number of individuals are finding themselves called to... Read More

Clients... and 38 ways to communicate with them

As Alan Weiss (guru to the savvy consultant) says: "It... Read More

Courting Customers - From First Date to Marriage

Landing a new client is like courting a potential spouse.... Read More

CEM Can Improve Customer Loyalty

'A 5 percent increase in customer retention increases profits by... Read More

Invalid Excuses for Poor Business Results - The Weather

Note to Kmart: It wasn't about the weatherIn the 1970s... Read More

How Do You Create Customer Loyalty?

Another sad fact of life is that these days, very... Read More

Loyal Customers Take Commitment

In today's competitive world of retail, many stores are implementing... Read More

Your Career Plan--Think Like A CEO

You've been going 6-to-late; exhausted by running the supersonic treadmill... Read More

Customer Service Has Moved Toward Customer Care

As I waited for an answer to my VCR inquiry... Read More

Create a Positive, Upbeat, Can-Do Workforce and Dazzle the Customer with Your Caring!

Given the choice of dealing with a positive, upbeat employee... Read More

Hook Me Up With A Human

Oh, what has happened to the carbon-based organizational interface? Many... Read More

Customer Service and Marketing that Works

Go into many businesses today and try and get service,... Read More

Customer Loyalty

Loyal customers are the foundation of almost every business. Going... Read More

Carpet Cleaning in Surrey

Like any business, carpet and upholstery cleaning requires excellent customer... Read More

Setting Up a Customer of the Week Program for a Mobile Car Wash

In a mobile detail or mobile car wash business you... Read More

Do You Want More Profits? - Follow The Golden Rules Of Providing Good Customer Service

Last night I was at my computer and a Skype... Read More

Learning from Your Employees and Customers Complaints

Listening to complaints, whether they're reasonable or not, is a... Read More

Dissatisfied or Rude Customers Can Be Satisfied Customers

On a recent airline flight I was an upset... Read More

How To Boost Your Bottom Line With Two Little Words

I hate to sound like one of those cheesy get-rich-quick... Read More

Caring for Your Customers

You probably think I am going to say something like,... Read More

6 Reasons Why Complaining Customers are Golden

With Some Tips on How to RespondTt has probably happened... Read More

From Scowl to Smile: 5 Practical Steps to Instill Exceptional Customer Service

Whether in a restaurant, a retail establishment, or the local... Read More

Wholesale Buyers Versus Retail Customers

Are wholesale buyers and retail customers really different? Frankly, there... Read More

What Every Employee Should Know About How to Win the Loyalty of Customers

Dr. Michael LeBoeuf, in his cassette album entitled, Win... Read More

high bay led solar led outdoor lighting Pete's produce ..