Drug testing

Saying Thank You to Your Clients

"Thanking your customers" - Why you should do it and how...

Your customers make up 100% of your sales and 100% of your profits. Yet we spend a lot of money and time beating the bushes for new customers and not much time thanking those responsible for 100% of our business! One lesson your mother taught you was to say "thank you" when someone did something nice. We tend to give lip service to saying thank you to our customers by using phrases like "Thank you and have a nice day." But after using the same phrase repeatedly, it becomes rote, and not very heartfelt. So what can you do?

Customer Service Experts say that people complain more than they praise. Taking the time to show customers how much you appreciate their business is important. It can build and reinforce relationships - both business and personal. It can promote growth, encourage teamwork and express your commitment or caring. It's a subtle expression of the desire for an ongoing relationship.

There are many programs that offer you an easy solution to saying thanks to those important customers. A lot of them will work with your budget to find the perfect thank you that suits your business? it may be a box of chocolate, a coffee mug, or a nice pen. These are all items that will assist in helping you retain your customers and getting referrals from them.

Calendars are also very effective. That calendar you give your customer with your name on it will be in front of them day after day for 365 days a year. You certainly can't do that by handing them a business card. Everyone sends a Christmas card so why not send a 4th of July card? or what about a Thanksgiving card. What a better time than that to say thanks to your favorite customers?

One last thought??????..

Most companies have a budget, marketing plan and goals for the year. But does your budget set aside money for customer retention and recognition of loyal customers? What strategies have you added to your marketing plan to strengthen the relationship you have with your customers? What goals do you have to improve the experience your loyal customers receive when they call or visit your business?

It costs six to eight times as much to attract a new customer as to keep an existing one. Most business owners agree that a customer can be worth anywhere from a couple thousand dollars to tens of thousands, or more. Yet most companies fail to incorporate into their budget the basics for a customer recognition and retention plan. Why, then, is it so difficult to invest money to retain your existing customers when they clearly are the lifeblood of any company?

Creative Exposure Solutions
Marketing Materials ? Chocolate - Corporate Gifts- Corporate Apparel- Embroidery - Screenprinting? Golf Outing Goodie Bags ? Employee Recognition Programs ? Safety Programs ? Innovative Product Development ? Overseas Manufacturing of your idea / invention. Over 10 years of experience!

limousine chicago service
In The News:

How to Deliver Exceptional Customer Service

Having been in business a number of years, I'm amazed... Read More

Transforming Disgruntled Customers into Your Biggest Advocates

"I am writing to complain about the widget I bought... Read More

Renewing Customer Loyalty

Every business loses customers, but not many do much about... Read More

A New Way To Handle Complaints, Or Is It?

What a lot of money we have been wasting on... Read More

Sales Marketing: 10 High Impact Ways To Improve Your Customer Service

If you want to last a long time in business... Read More

Adjustment DENIED

It's just a simple thing ? I bought a new... Read More

Writing The Book On Great Customer Service

Q: One of the big chain bookstores recently opened up... Read More

Stellar Customer Service in 10 Simple Steps

If you're like me, you've had plenty of experience with... Read More

7 Bits Of Critical Information You Cant Afford NOT To Know About Your Customers

If you think customer relationship management is just a piece... Read More

At the Carwash; The Customer really is always Right

You have no doubt heard the saying that the customer... Read More

Making The Most Of Newsletters

Newsletters can be wonderful tools for communicating with your customers... Read More

The Number 1 Rule for Businesses - Be Professional

Have you ever walked into a store and things looked... Read More

Do You Want More Profits? - Follow The Golden Rules Of Providing Good Customer Service

Last night I was at my computer and a Skype... Read More

Keeping Clients Happy Keeps them Coming Back

Whether you are a seasoned small business professional, or you... Read More

Get Customers to Stop Calling You--12 Easy Ways to Save Money with Online Customer Support

Despite rumors to the contrary, the Web is not dead.... Read More

Loyal Customers Take Commitment

In today's competitive world of retail, many stores are implementing... Read More

Tips for Curing Bad Customer Service

Bad customer service is everywhere these days - unmanned front... Read More

Who Says the Customer is Always Right?

We all know the old adage, "The Customer is Always... Read More

Automating Your Customer Support

My regular readers will know that one of the things... Read More

The Added Value - Is YOU!

If there was a restaurant in your town that was... Read More

Customer Service Consultants

When all else fails in your company to meet the... Read More

At Your Service: The Ten Commandments of Great Customer Service!

Customer service is an integral part of our job and... Read More

Customer Service A Chickens Way

Anyone who knows me knows my favorite fast food restaurant... Read More

Increase Sum in Your Check Account with Follow-Ups

We'll be examining what makes follow up to prospects/customers so... Read More

Clients?Do You Really Need Them?

Running a successful business takes a lot of energy and... Read More

induction light led lights wholesalers Pete's produce ..